If your anthing like me, you depend on the reviews given by other patrons to assist you on your choice for any purchase. Well my friends, you can feel completely satisfied from the moment you enter the shop, to the moment you get to leave the shop with your newly refined vehicle. I understand that a couple people had complaints about this place, but, for the life of me, I don't know why. I was instantly, and pleasantly, greeted when I first entered the front door of the shop. The mechanics were well informed and very understanding to my lack of mechanical knowledge. So much, that anyhing I didn't know, they went through a step by step process as to getting me understand the reason for the mechanical issue and how that part would be fixed. I suggested several services that I, (non mechanic), believed to be necessary. This is the part to me that proves, beyond a shadow of a doubt that this, like many other shops, was not out to scam you. They could have easily agreed to take my money, and perform those services on my vehicle that would not have been necessary. Instead, they explained to me why it was not important to have those services tended to until a later date. They helped me outline a future servicing schedule with them where not only I can keep up with my vehicle, I can also, just drop it off and they already know what to do with it. It's like having an accountant that keeps your files for taxes, except they keep files for your car. My friends, you would be a fool to take your car to any other location but this one. I am beyond satisfied with my experience, and this will be the only shop I go to from now on.
Thank you Christopher! We really appreciate your positive comments about our staff and services. We are always honest and upfront, if something is not necessary we won't recommend it. We are here to earn our customers trust for a lifetime, not make a quick dollar. Thanks again for choosing Mr. Transmission
- Mr. Transmission - Milex Complete Auto Care - Beaumont #507