Beaumont Auto Repair

Call Us:(409) 892-9900
Mon - Fri: 7:30 AM - 5:30 PM
5

We have used Mr. Transmission for several years. The staff is very professional and the prices are reasonable. They communicate with their customers, let you know what is wrong with your vehicle, and what the cost to repair will be. We are very happy with their service and will continue to use them.

Brent, Thank you for taking the time to share your kind words. It has been a pleasure working with you throughout the years. We appreciate your trust in us!

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
1

I got ripped off i was told $1700 for a full overhaul and when i went to pick it up they said $2700 drove truck 60 miles and it doesnt drive over 70mph i feel so disappointed doing disaster relief from Hurricane Laura in Lousiana and i get taken advantage of in Texas thanks alot

Jeremy, We apologize for the confusion in the price quoted to overhaul the transmission on the 1999 Ram 3500. You agreed that you were initially quoted a price range of $1,900 to $2,500, over the phone, depending on the internal damage found after the transmission was removed from the vehicle and inspected. We are baffled how you could have thought that the actual repair price would be less than the $1,900 after we found extensive internal hard part damage resulting from continuing to drive the vehicle after the transmission began to operate improperly including driving from Lake Charles, LA to Beaumont, TX. Due to the extensive damage, the full retail price for the transmission repair actually came to $3,288.70. We treated the vehicle as a fleet vehicle because you were using the vehicle as a company vehicle in your tree service. Fleet vehicles receive a parts and labor fleet discount of 15% which resulted in a $567.72 discount. The manager even showed you the rough estimate sheet which showed the price of $2,700 that he was reading when he quoted you the final price over the phone. The truck was driven after the repairs were completed and given a 45 mile final test drive at speeds up to 80 MPH. The causes for the truck not going over 70 MPH are likely an engine performance problem due to the 21 year old age of the truck or the gear shift lever was moved to the '3' position instead of the 'D' position thereby not letting the transmission shift into overdrive.

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
5

Thank you for the 5 stars!

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
5

I was in a desperate situation and called them about a possible transmission issue I was having at that very moment on the highway. I was only about a mile away and they told me they just happened to have an opportunity at that exact moment to see how bad it might be. They were able to give me immediate attention to get a quick diagnosis. They then got me scheduled and set up to have the problem fixed within a very short period of time. Luckily, it wasn't the transmission but their crew were also able to fix a major engine coolant problem within a couple of days. Fantastic service. Fantastic customer care. Great people. It's no wonder they are always super busy. It's possibly one of the only vehicle maintenance and repair businesses I have ever felt comfortable in dealing with knowing I wouldn't get taken advantage of or get incompetent service from. I don't review businesses this highly often, but these guys deserve it. Give them a shot if you haven't before. Jason

Jason, Thank you very much for the 5 stars!

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
5

Thank you, Renee, for the great rating! We appreciate your support.

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
5

Thank you, Hillary! We appreciate the great rating!

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
5

Mr. Transmission certainly took care of changing out ATF fluid in my car in a timely fashion & I will be using them for future service on my vehicles.

Josh, Thank you for taking the time to share your experience and positive feedback. We are happy you were pleased with our service. We look forward to working with you again in the future!

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
5

Great people to work with. Fair and honest prices

Thank you for your kind review. We strive to provide the best service and repairs possible. We are here to help!

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
5

Thank you, Brittany, for taking the time to rate Mr. Transmission/Milex Complete Auto Care in Beaumont, TX. We appreciate your business!

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
5

Thank you, Jasmine, for the highest rating. We appreciate your support!

- Mr. Transmission - Milex Complete Auto Care - Beaumont #507
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